Privacy Policy

DATE OF EFFECT

This Privacy Policy comes into effect from May 15, 2026

Thank you for visiting our online website http://herbal.baps.org  Your visit to our website is
subject to this Privacy Policy and our Terms and Conditions.

We at http://herbal.baps.org are committed to protect and safeguard your privacy.

This Privacy Policy describes the types of personal information we collect on the website, how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify or delete your personal information at any time. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.

This Privacy Policy governs only information provided to http://herbal.baps.org . It does not govern any other information or communications that may have been collected through BAPS Swaminarayan Herbal Cares retail stores or collected in any other manner like promotions, personal contact, meetings and seminars etc.

By accepting the Privacy Policy, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

Information that we collect

In general, you can visit https://herbal.baps.org without telling us who you are or revealing any personally identifiable information. You can however, also register at our website which enables us to contact you by email or text messages on your mobile phone to inform you about our products or respond to your comments or queries. As part of the registration process, we collect and store your personal information that you may choose to provide us with, such as your name, address, email address, mobile phone number and date of birth.

The technology that we use also allows us to collect aggregate information that does not  personally identify you but lets us know your technology usage like the Uniform Resource Locater, Internet Protocol address, your operating system and browser type, etc. We may collect, compile, store, publish, promote, report, or otherwise disclose or use any such aggregate information which does not personally identify you. If any such aggregate information is correlated to you, it will be protected like any other personally identifiable information as described under this Privacy Policy.

Credit Card , Debit Card and Banking Information

BAPS Swaminarayan herbal care does not collect or store Credit Card or Debit Card or Banking information. Such information may be provided by you during the purchase transaction. However this data does not come to http://herbal.baps.org.It is directly transmitted through the payment gateway provider to the payment network or bank . No credit card, debit card or banking information is stored by our website http://herbal.baps.org

Data Hosting

The website may be hosted with or by third party data hosting specialists. Information collected may be kept on servers owned and managed by data hosting companies, which may be in India or overseas The companies being used by us -are PCI compliant and have data security processes in place. However we are not liable for any data theft or breach of security at the data centres hosting the website and holding consumer data

How we use your personal information.

Marketing Emails

The information you have chosen to provide may be used by us to create and deliver to you emails such as our newsletters or other email messages containing product and event information, Ayurveda Tips, Herbal Tips, Cosmetics or Food tips or promotions. If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email or edit your information and consent to receive email and other communication in the ‘My Account’ section for registered users.

Text Messages

You may receive text message/sms alerts containing product and event information, cosmetics tips, food tips or promotions on your mobile phone. We also do not charge any fee for you to receive any text message from us. However, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates for which we are not responsible.

Telephone calls

You may receive phone calls from our back office to inquire or answer queries regarding your purchases or product and other herbal related information

Communications

We may send you product or service related communication by any means, including email, or phone call or a sms For instance, all registered users receive a welcoming email to confirm their registration. You may also receive emails or sms text messages to inform you about your payment or order receipt and dispatch details.

Personalized Service

We may use your personal information to make you aware of the benefits of our products or services that you may find useful. Such information may be conveyed to you by way of emails or text messages/sms or phone calls

Special Events, Questionnaires and Surveys

At times, we may organize special offers (such as promotions, discounts, seasonaloffers, contests, promotions or other offerings), questionnaires and surveys. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating to the extent that any special event, questionnaire or survey is not subject to specific rules, the processing of personal information is governed by this Privacy Policy and the purposes it sets forth.

Employment

If you provide personal information to us with respect to employment, such as your resume, we will treat such personal information as confidential and use it only to consider you for current employment opportunities available with us. We will retain your information for further recruitment opportunities that may arise in future.

Cookies

Browser Cookies are bits of text that are placed on your device’s hard drive when you visit our website. Flash Cookies are similar to Browser Cookies except that they can store data more complex than simple text and are stored in your browser rather than on your hard drive. You can have your browser and/or plug-in to your browser, notify you of, or automatically reject, Cookies. If you reject our Cookies or opt-out of the use of cookies, you may still use this website, but you may be limited in the use of some of its features.

Information We Share and Who We Share With

We will not provide your personal information to third parties for their use in marketing their products or services to you without your consent. We do not sell or otherwise disclose information about our website visitors

We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include Website management companies, courier companies, email vendors, web-hosting companies and other service providers. Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.

Compliance With Law

We may disclose information that is necessary to comply with any applicable law, regulation, legal process or government request. In addition, we may disclose any information when it is necessary to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.

Children's Privacy

herbal.baps.org  is not designed for persons under the age of 13 and we do not knowingly collect information from anyone under the age of 13. If you are under 13 years of age, you may browse our website but please do not provide your personal information to us. If we become aware that we have inadvertently received personal information from a visitor under the age of 13 on the website, we will delete the information from our records.

Updates to Our Privacy Policy

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. We suggest that you periodically consult this Privacy Policy. Please find the effective date of the Privacy Policy at the top of this page.

Comments

We have taken sincere efforts to ensure that your visit to herbal.baps.org is an excellent and user-friendly experience. If you have any questions, comments or concerns about our privacy policy, please contact us by email at herbalcare@in.baps.org